Dear Ivano Panaro,
Thank you for contacting Eightmax Investments Ltd - horura.com. We are the global
leader in Internet Customer Service.
We have received your request for cancellation of your account. We have cancelled your membership to prevent any future billings. Your transaction was in a pre-authorization status and had not been requested for settlement from your bank.
The cancellation request has voided this transaction and your account will not be charged for this membership.
Please be advised that you may temporarily continue to see the pre-authorization request on your interim online statement. The pre-authorized funds will be released back to your account based upon your financial institutions policy regarding authorization requests. However, this usually occurs within 7 – 10 business days.
If we can be of any further assistance, please use the reply button on your email program to ensure the entire text of the original message is included. This will allow us to address any additional questions as promptly as possible.
Thank you,
Amanda R.
Eightmax Investments Ltd - horura.com