How to check the status of delivery after an item is mailed?
How can I make a mail enquiry?
When should I make an enquiry on a mail item sent overseas?
Can I make an enquiry on an ordinary mail item?
How long does it normally take for processing an enquiry on an overseas mail item?
Can I change addressee’s particulars or recall the overseas mail item after posting?
What should I do if I am in doubt about the delivery results displayed on the system?
I have posted a mail item for some time. Why does the mail tracing system always show that the mail item has departed only?
Why is the sender required to pay for the return charges in order to get back the parcel returned from destination?
The system shows that the parcel has been returned to Hong Kong. Why couldn’t the sender get back the parcel?
How to check the delivery standards of overseas mail items?